Cancellation Policy

  • Registrations are taken on a first come, first serve basis
  • Registrations are not considered final until payment is received
  • Your registration will be confirmed by email within two weeks of receipt
  • Partial payment cannot be accepted

Cancellation and Refund Policy

Attendee Cancellation Policy

  • Cancellation made 30 days or more before the course starts: Full refund
  • Cancellation made 15-29 days before the course starts: 50% of the course fee will be refunded
  • Cancellation made 0-14 days before the course starts: No refund
  • A $25 administration fee will apply to all cancellations

Straumann reserves the right to cancel courses that do not meet minimum enrollment. The course fee will be refunded, in full, within two weeks of cancelled course date. Attendance is not confirmed until attendee has received a letter of confirmation from the Straumann Education Department.